Cash Box Troubleshooting
Removing Money from the Cash Box

  1. Use the bill acceptor key to unlock the bill acceptor compartment and gently pull the drawer towards you.

  2. Push the blue tab on top of box back and slide the cash box up.

  3. Remove any cash and then replace the cash box.

cashbox 11

Contact Brightstar for help or additional troubleshooting:

  • Select the chat icon in the bottom right corner of this screen and type in Hello to get started.

OR

  • Call the Hotline at 1-800-729-4832.