GameTouch 20/28 Self Service Vending Machine

Getting Started

Opening the Door

  1. Insert the main door key into the main door lock.
    • The main door lock is located under the barcode scanner on the GameTouch 20 and above the playslip reader on the GameTouch 28.

  1. To open the door, insert your hand into the lever on right side of door, pull up and then pull open the door.

  2. An alarm will sound.  To silence the alarm, sign onto the GameTouch 20/28.

Retailer Sign-On

  1. Open the main door.

  2. The managers display/touchscreen will prompt you to sign on.

  3. Enter the 6-digit User Number.

  4. Enter the 4-digit Password.

  5. Select the green checkmark to sign on.

  6. After a successful sign on, the home screen will display.

Loading Tickets Using the Barcode Scanner

  1. Scan the “Load” barcode on the desired bin using the barcode scanner.

  2. Scan the barcode of the first ticket.

  3. Scan the barcode of the last ticket.

  4. Follow the prompts on the screen.

  5. Then, physically load the tickets into the bin:

    • Place the ticket pack into the bin.

    • Feed the first ticket over the roller.

    • Insert the ticket under the ticket guide until the leading edge firmly touches the black rubber feed rollers.

      • This will activate the ticket sensor switch and automatically load the tickets.

NOTE: Multiple ticket packs can be loaded by taping the end of one pack to the beginning of another pack.  To connect two packs, use Brightstar’s perforated tape.

Loading Tickets Using the Display/Touchscreen

  1. Select Instant Ticket Management on the home screen.

  2. Select the desired bin number.

  3. Select Load Tickets.

  4. Enter the Game Number, Pack Number and FIRST ticket number manually, then select the green checkmark.

    • If you are loading a Full Pack, select Full Pack.

      • NOTE: The Full Pack option is only avail­able if the game you are loading has been previously loaded into the machine.

    • If you are loading a Partial Pack, enter the Game Number, Pack Number, and LAST ticket number manually, then select the green checkmark.

  1. The system will activate the pack automatically and a confir­mation screen displays.  Select the green checkmark.

  2. Then, physically load the tickets into the bin:

    • Place the ticket pack into the bin.

    • Feed the first ticket over the roller.

    • Insert the ticket under the ticket guide until the leading edge firmly touches the black rubber feed rollers.

      • This will activate the ticket sensor switch and automatically load the tickets.

NOTE: Multiple ticket packs can be loaded by taping the end of one pack to the beginning of another pack.  To connect two packs, use Brightstar’s perforated tape.

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