Barcode Scanner Troubleshooting

  1. Check connections on the cord.

  2. Power reset the GameTouch 20/28 using the power switch.
    • The power switch is located below the barcode scanner on the GameTouch 20 and above the managers display/touchscreen on the GameTouch 28.

 

Contact Brightstar for help or additional troubleshooting:

  • Select the chat icon in the bottom right corner of this screen and type in Hello to get started.

OR

  • Call the Hotline at 1-800-729-4832.

Frequently Used (Top 10)