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Refunding with Credits
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Refunding with No
Credit on Terminals

 

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Ticket Validations
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Refunding Players

 

St. Patrick’s Day Raffle

Raffle Starts: January 20, 2026

Drawing Date: March 17th, 2026

Limited Quantity of Tickets: Only 250,000 Raffle tickets will be available for purchase.

Winning numbers will be available on March 18th, 2026

raffle info

Raffle Prizes:

raffle prize table

On the Spot Bonus!

  • Random purchases throughout the game will be followed with a $50 “On The Spot” voucher.
  • The player must claim the prize with the Retailer at the GT1200 terminal.

BE ADVISED: When scanning a bonus voucher using the Ticket Scanner Plus (TSP), an error message will display:

Picture8

 

Raffle Confirmation Screen

  • A Confirmation Screen will appear before a Retailer is able to complete any Raffle ticket transaction.
  • All Raffle ticket purchases are non-cancelable.

raffle confirmation screen

 

Misprinted Raffle Ticket

  • Retailers can reimburse players for misprinted Raffle tickets and provide the transaction date and time of the incident to their DSR for credit.

 

Misprinted Bonus Vouchers

  • Collect players’ contact information.
  • Collect the retailer number, serial number of the original Raffle ticket along with the transaction date and time of the incident.
  • Advise the player that they will receive a call from Lottery Security and to keep the Raffle ticket as proof in case their voucher wins.

 

For more information about the St. Patrick’s Day Raffle:

RAFFLE CONTENT PAGE

 

Jackpot Reports

Retailer Best Practice:

  • Retailers should print a copy of the Jackpot Report each morning and place on or around the GT1200 retailer terminal and monitor.

Screenshot 2026 01 29 102052

For more information about the Jackpot Report:

JACKPOT REPORT CONTENT PAGE

 

Confirmation Screens and Refunds

Confirmation Screens – Prior to Completing a Transaction

  • A confirmation screen will be presented on the GT1200 terminal prior to completing any off the following transactions:
    • Powerball – Purchases $20 or larger
    • Mega Millions – Purchases $20 or larger
    • Cash POP – Purchases $20 or larger
    • Raffle – All purchases.

confirmation screens

BE ADVISED: Retailers may not be credited a refund for misprinted tickets generated by retailers who override the confirmation screen.

 

New Terminal Stickers

terminal stickers

  • Starting February 2026, Brightstar Lottery will be replacing the existing Resource Terminal Stickers on the GT1200 retailer terminals.
    • Please Note: The new stickers will have the QR code to quickly access the Retailer Self-Service (RSS) website.

 

Gemini Touch Receipt Project Team

  • Shift Report – Reprint Option
    • New : A Last Shift Report button has been added to the reprint screen. 
    • Retailers are now able to reprint a shift report that was previously cleared.

Screenshot 2026 01 30 110229

NOTE: The Reprint Shift report is available until  the next shift is cleared. After the Shift Report is cleared, the reprint shift report is updated with latest report information.

 

Cash Log – Adding Session ID

A date field has been added to the Cash Log screen, allowing users to input a specific date to investigate a specified incident, up to 12 days prior.

  • If a user chooses to enter a date, the Cash Log shall return all transactions for the selected day
  • If no date is input, the Cash Log shall default to the count option, and the information retrieved shall correspond to the count value in that field.

Note: The option to retrieve the Cash Log via scanning a barcode shall remain. The rules for not entering a date should apply the same here

Picture9

 

New Cash Refund Slip:

UPDATE THE REFUND SLIP TO CASH REFUND

  • Added store name and address
  • Added Statement for retailers to retain receipt

Picture10

 

Current and Upcoming Promotions

  • St. Patrick’s Day Raffle
    • 01/20/26 – 03/17/26 – Only 250,000 tickets available
    • Purchase a $15 Raffle ticket for a chance to win
    • Raffle ticket sales are non-cancelable
    • https://walottery.com/raffle

     

  • February Sunday Only
    • Sundays Only, February 1, 8, 15 and 22, 2026
    • Buy a $5 Cash POP Get a $1 Lotto Free.
    • WALOTTERY SUNDAY ONLY

 

  •  Powerball Happy Hour
    • 03/22/26 – 04/04/26
    • Purchase a $10 Powerball ticket & Get a FREE $4 Powerball
      • $4 Powerball ticket includes : $2 Powerball ticket with PowerPlay and Double Play

 

Game Closures

  • Retailers should set full packs aside for their DSRs to pick up:
    • 1954 $30 Lucky Times 50
    • 1911 $30 Max-A-Million
    • 1939 $5 Double Your Dollars
    • 1959 $5 Witches Brew Bucks
    • 1960 $1 Holly Day Cash
    • 1961 $2 Snow Much Fun
    • 1962 $5 Peppermint Bark 7s
    • 1963 $10 25 Days of Winning
    • 1977 $1 Toboggan Tripler
    • 1991 $1 “2026”
    • 1940 $5 Loteria Grande v12
    • 1810 $10 Bonus Money
  • Please Note: All game closures are communicated to Retailers using the GT1200 Mail Message.

 

Retailer Self-Service (RSS) Website

supply order card

Order Supplies at the Touch of a Button

  • Retailers are encouraged to utilize the online Supply Order system found on the RSS website:
    • Online Supply Orders
  • For more information on the online supply order process, or to download the RSS quick reference card, please visit:
    • Supply Orders QRC

 

Thank you, Washington’s Lottery Retailers, for your continued support!

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